We ship everywhere in Canada. Orders are processed in 1–3 business days and every parcel comes with tracking.

Most orders arrive within 7–15 business days after processing, depending on your province and the item. You'll get a tracking link by email as soon as it ships.

Shipping is calculated at checkout based on your address. Watch the announcement bar for free-shipping offers.

Measure your pet's chest (just behind the front legs), neck and back length, then compare with the size chart on the product page. Between sizes? Size up for comfort.

Yes. If something isn't right, contact us within 30 days of delivery and we'll help with an exchange or refund under our refund policy. Items should be unused and in their original packaging.

We're sorry! Email us a photo within 7 days of delivery and we'll send a replacement or refund.

We choose pet-safe materials and check reviews and quality before listing. Always supervise your pet with new toys and remove anything that becomes damaged.

Use the form on our Contact page and we'll reply within one business day.